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Terms Conditions for Using C44

These terms set out the rules for opening and using a C44 account, including how deposits and withdrawals work through bKash, Nagad, and Rocket. Access to our platform depends on your local law and eligible regions — read these conditions before you start.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredSubject to eligible regions

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ACCOUNT SECURITY

How We Protect Your Account

Your account security and the integrity of your wallet balance are things we take seriously. Here is how we handle the key areas covered by these terms.

Data Handling We collect only the information needed to verify your account and process transactions. Your personal details are not shared with third parties outside of payment verification through bKash, Nagad, or Rocket.

Account Access Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze your account wallet.

Transaction Records Every deposit and withdrawal through your account is logged. You can view your transaction history from the account dashboard at any time for your own records.

Terms Updates When these terms change, we notify you via your registered contact before the update takes effect. You can request a copy of the current terms or ask questions through our support channels.

What These Terms Cover

C44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating a C44 account, you agree to these terms in full. They apply to every action you take on the platform — placing wagers, depositing funds through bKash, Nagad, or Rocket, requesting withdrawals, and contacting support. We may update these terms when our services change;

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continued use of your account after an update means you accept the revised version. Eligibility is not universal — whether you can lawfully access C44 depends on the laws of your location and whether your region is supported. We do not accept accounts from regions where
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real-money gaming is prohibited. Your account is personal and non-transferable; sharing login credentials or operating multiple accounts is a breach of these terms and may result in account suspension. Funds held in your account wallet are for wagering purposes only and are subject to our withdrawal
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verification process before they can be returned to your bKash, Nagad, or Rocket wallet. Any dispute about a transaction must be raised with our support team within the timeframe stated in the dispute section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team is available to help. You can reach us through the channels below.

Team online

Live Chat

Start a chat session directly from your account dashboard. Our team handles terms queries, account questions, and wallet verification requests.

Email Support

Send a detailed message to our support address for written records of your terms-related query. Responses are sent to your registered email.

Help Centre

Our Help Centre covers common questions about account conditions, withdrawal steps, and what to do if your bKash or Nagad transaction needs review.

Common Questions About These Terms

Here are the questions we hear most often about account conditions, eligibility, and how these terms apply to your use of C44.

Account eligibility depends on your local law and whether your region is supported. You must meet the age requirement set by your jurisdiction and reside in an eligible region to use C44.

No. Each person may hold only one account. Operating multiple accounts is a breach of these terms and may result in all associated accounts being suspended without notice.

Depending on the nature of the breach, we may suspend or permanently close your account. Any balance subject to an active review may be held until the matter is resolved through our support process.

Contact our support team via live chat or email with your transaction reference. Disputes must be raised promptly after the transaction date; our team will review the record and respond in writing.

The core account terms apply equally regardless of which local wallet you use. Each payment method may have its own processing steps, but the account rules covering eligibility and conduct remain the same.

We notify you through your registered contact details before any material change takes effect. Continuing to use your account after that date means you accept the updated terms.

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